Managed IT Support Packages
Select the right level of technical support for your business.
Silver
1,738SR / Annual
Essential remote support for small businesses and everyday IT needs.
Choose Silver- Unlimited basic support requests
- Up to 3 advanced requests monthly
- System and software troubleshooting
- Account setup and modifications
- 2 annual training sessions
- Cybersecurity awareness
- Remote support
Gold
3,499SR / Annual
Expanded support for growing businesses with increasing operational requirements.
Choose Gold- Unlimited basic support requests
- Up to 10 advanced requests monthly
- System and software repair
- Account setup and modifications
- Licensed software installation
- Network diagnostics and repair
- Periodic usage reports
- 4 annual training sessions
Platinum
7,499SR / Annual
Enterprise support for organizations requiring maximum availability and coverage.
Choose Platinum- Everything in Gold, plus:
- 24/7 remote support availability
- 6 annual training sessions
- Remote and onsite support
- Onsite support up to 80 km from Saihat
- Licensed software installation
- Broader operational coverage