Managed IT Support Packages
Select the right level of technical support for your business.
Silver
1,738SR / Annual
Essential remote support for small businesses and everyday IT needs.
Choose Silver- Unlimited basic support requests
- Up to 3 advanced requests monthly
- System and software troubleshooting
- Account setup and modifications
- 2 annual training sessions
- Cybersecurity awareness
- Remote support
Gold
3,499SR / Annual
Expanded support for growing businesses with increasing operational requirements.
Choose Gold- Unlimited basic support requests
- Up to 10 advanced requests monthly
- System and software repair
- Account setup and modifications
- Licensed software installation
- Network diagnostics and repair
- Periodic usage reports
- 4 annual training sessions
Platinum
7,499SR / Annual
Enterprise support for organizations requiring maximum availability and coverage.
Choose Platinum- Everything in Gold, plus:
- 24/7 remote support availability
- 6 annual training sessions
- Remote and onsite support
- Onsite support up to 80 km from Saihat
- Licensed software installation
- Broader operational coverage
Cybersecurity
Cybersecurity Solutions
Protect your business, systems, users, and data against evolving cyber threats with comprehensive security solutions.
Protected Proactive Resilient Trusted
Assessed, deployed, monitored, and supported by Arselor.
