Microsoft Copilot Studio
Microsoft Copilot Studio is a low-code platform for designing, deploying, and managing custom AI agents and agent-driven workflows. It enables organizations to connect agents to enterprise knowledge, Microsoft 365, Power Platform, Dynamics 365, websites, APIs, and external business systems—helping automate support, information access, approvals, and operational processes.
Microsoft AI
Low-Code Agent Platform
Workflow Automation
Enterprise Integration
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Best For
- Organizations building custom AI agents
- Customer service and internal helpdesk teams
- IT, HR, finance, and operations departments
- Businesses automating repetitive workflows
- Power Platform users and solution developers
- Enterprises connecting AI agents to internal systems and data
Key Features
- Graphical low-code agent builder
- Generative AI-assisted agent creation
- Custom agent instructions, knowledge, tools, and skills
- Agent workflows and multi-step automation
- Prebuilt and custom data connectors
- Integration with Microsoft 365, Power Platform, Dynamics 365, websites, and external systems
- Interactive testing and agent evaluation
- Agent activity, usage, and performance monitoring
- Deployment across supported digital channels
- Enterprise governance and access controls
AI Agent Development
Build Custom AI Agents
Create purpose-built agents for customer service, internal support, HR, finance, operations, and other business functions.
Connect Knowledge Sources
Ground agents using business documents, websites, SharePoint, Dataverse, and supported enterprise data sources.
Test and Improve Agents
Preview conversations, validate responses, review agent behavior, and refine instructions before publishing.
Automation and Integration
Automate Business Workflows
Trigger actions, approvals, notifications, updates, and multi-step operational processes.
Connect Business Systems
Integrate agents with Microsoft 365, Power Platform, Dynamics 365, APIs, databases, and external applications.
Deploy Across Channels
Publish agents to websites, Microsoft 365, supported collaboration channels, and other digital touchpoints.
What’s Included in Microsoft Copilot Studio?
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